Last updated: October 9, 2026
These Terms of Service (“Terms”) govern your access to and use of the Pathbound platform, website, tracker service, MCP server, APIs, and related services (collectively, the “Services”) provided by Individual Entrepreneur ALEKSANDR SHAMAEV, trading as Pathbound and registered in Georgia (“Pathbound”, “we”, “us”, “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” means that organization.
To use the Services, you must create an account with a valid email address and accurate registration information. You must be at least 18 years old to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at security@pathbound.ai if you become aware of any unauthorized access to your account.
An API key issued for your account acts as the user who created it, within the permissions that key was given. You are responsible for securing your API keys and must not share them publicly. Compromised keys should be revoked immediately through the platform.
Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to access and use the Services.
Every workspace starts with a 14-day free trial; after that, continued use requires a paid plan unless we agree otherwise in writing. Plans are billed at a flat recurring price, each including a set number of active customer profiles per billing cycle, as described on our pricing page; the plan and price presented at checkout govern your subscription. There are no usage charges. Paid plans are sold and processed by Paddle.com Market Ltd acting as our reseller and Merchant of Record, and your purchase is also subject to Paddle’s Buyer Terms. Paddle handles checkout, billing, invoicing, and the collection of any applicable sales tax or VAT. Subscriptions renew automatically until cancelled, and refunds and cancellations are governed by our Refund Policy.
The Pathbound Tracker collects visitor data on your websites, including page views, behavioral events, device information, and a device fingerprint, and feeds that data into the unified customer profile maintained by the Services. By deploying the Tracker, you represent and warrant that:
Pathbound exposes a subset of your account’s data and tools through a REST API and an MCP server (mcp.pathbound.ai). You may connect AI Clients of your choice via OAuth or API key. Pathbound does not call any AI provider on its own behalf, and the Services do not embed any AI provider.
The Services allow you to connect third-party services (such as CRMs, support tools, email providers, communication platforms, and databases). You are responsible for complying with the terms of service of any third-party service you connect and for ensuring you have the necessary permissions to share data between Pathbound and those services.
You retain all rights, title, and interest in your Customer Data. We do not claim ownership of any data you upload, import, ingest, or generate through the Services.
You grant us a limited, non-exclusive license to use, process, store, and transmit your Customer Data solely as necessary to provide the Services, comply with applicable law, and enforce these Terms. We will not use your Customer Data for any other purpose. Pathbound does not send Customer Data to AI providers; if you connect an AI Client to Pathbound, the data flow from that client to its AI provider is governed by your accounts and contracts with them.
We process Customer Data on your behalf as a data processor under applicable data-protection law. Our Data Processing Agreement forms part of these Terms and governs that processing, including documented instructions, confidentiality, security measures, sub-processors, international transfers, breach notification within 72 hours, assistance with data subject requests, and deletion or return on termination.
You may delete Customer Data through the platform at any time. Upon termination of your account, or upon receipt of a written deletion request, we will delete your Customer Data within 30 days, subject to retention required by applicable law. You may request a data export before account termination.
Customer Data is your confidential information, whether or not it is personal data. We use it only as Section 4.2 allows. We disclose it only as you direct through the Services, to the sub-processors listed at pathbound.ai/subprocessors, and where a law that applies to us requires it, in which case we will tell you first unless that law forbids it. We protect all of it with the security measures described in Schedule 2 of the Data Processing Agreement.
Information we give you in confidence about how the Services are secured, such as our answers to a security questionnaire, is our confidential information. Use it only to assess the Services, and share it only with people who need it for that purpose and are bound to keep it confidential.
You agree not to:
The Services, including all software, algorithms, user interfaces, documentation, and trademarks, are the property of Pathbound and are protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.
If you provide us with feedback, suggestions, or improvement ideas, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. WHEN YOU CONNECT AN AI CLIENT TO PATHBOUND, ANY OUTPUTS THE CLIENT GENERATES FROM PATHBOUND DATA MAY BE INACCURATE OR INCOMPLETE—YOU ARE RESPONSIBLE FOR REVIEWING AND VALIDATING THOSE OUTPUTS BEFORE RELYING ON THEM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PATHBOUND’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (I) THE FEES YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHETHER TO PATHBOUND OR TO ITS RESELLER, AND (II) ONE HUNDRED US DOLLARS (US$100).
IN NO EVENT SHALL PATHBOUND BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF PATHBOUND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify, defend, and hold harmless Pathbound and its operators, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:
You may cancel a paid plan at any time from in-app billing. To close your account and have its data deleted, write to support@pathbound.ai.
We may suspend or terminate your access to the Services immediately if you violate these Terms, if your account is used for unauthorized or illegal activities, or if required by law. Where possible, we will provide 30 days’ notice before termination for convenience.
Upon termination, your right to access the Services ends. We delete your Customer Data within 30 days of termination, as Section 4.4 describes; export it, or ask us for an export, before you terminate. Sections of these Terms that by their nature should survive termination will survive, including Sections 4.1, 4.5, 6, 7, 8, 9, and 12.
We strive to maintain reasonable availability of the Services but do not guarantee uptime. We may perform scheduled maintenance with reasonable advance notice. We are not liable for any downtime, data loss, or service interruption resulting from circumstances beyond our reasonable control.
The parties will use good-faith efforts to resolve any dispute arising out of these Terms informally before pursuing formal proceedings. These Terms are governed by the laws of Georgia (the country, not the US state), without reference to choice-of-law principles, and the courts of Georgia (the country) have exclusive jurisdiction over any dispute arising out of these Terms or the Services. The Data Processing Agreement names the law and the courts for the Standard Contractual Clauses it contains.
We may modify these Terms at any time by posting the updated Terms on this page and updating the “Last updated” date. We will provide at least 30 days’ notice of material changes. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the modified Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
These Terms, together with our Refund Policy and Data Processing Agreement, constitute the entire agreement between you and Pathbound regarding the Services and supersede all prior agreements and understandings. Our Privacy Policy explains how we handle personal data as a controller; it is a notice, not part of this agreement.
You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of all or substantially all of our assets, or to a successor in interest, on notice to you.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
The Services are operated by Individual Entrepreneur ALEKSANDR SHAMAEV, trading as Pathbound, identification number 105656718 in the Registry of Entrepreneurs of Georgia, of v. Akhalsopeli, Kharagauli region, 4802, Georgia.
If you have questions about these Terms, contact us at: