Pathbound collects customer data from the tools you already run, resolves it into one real-time profile per person and company, and serves it to Claude, ChatGPT, or any AI agent over MCP and REST. Here’s how each stage works.
Pathbound pulls them into one place as they happen. Connect your CRM, help desk, email, and billing once, and each source syncs continuously over OAuth and webhooks instead of on a nightly batch. Events covers the half no integration sees: what people do on your website, including visits from before they signed up.
A one-line snippet that autocaptures page views, clicks, form submits, and video, linked to the unified contact as they happen—the behavioral half of every profile.
Learn moreConnect every customer data source once—CRMs, help desks, email, enrichment, meetings, and your warehouse. Every record is identity-resolved and merged automatically.
Learn morePathbound resolves them into a single contact, rolled up to a single company. Records match by email, external IDs, and the site’s visitor trail, then merge with per-field provenance, so you can see exactly which source set a value. The pages someone read before signing up attach to their contact the moment they identify.
The same person across CRM, inbox, support, and your website events resolves to one entity—anonymous pre-signup activity merged onto the contact at sign-in.
Learn moreOne MCP server for your whole customer stack—CRM, support, billing, email, and product data unified into one real-time, identity-resolved profile per customer.
Learn moreYour agent connects over MCP (the open protocol agents use to call tools); your backend can read the same data over REST. Reads cover profiles, timelines, and conversation history. Writes go through governed tools such as updating a contact, logging a note, or managing segments, and each tool can be allowed or blocked for your workspace. Agent responses come with PII redaction, and a usage log records what each agent touched. Cross-source write-back is rolling out.
Natural-language access to customer context for Claude, ChatGPT, Cursor, Cline, and any MCP client. One config block points at mcp.pathbound.ai/mcp.
Learn morePlain HTTP for backends and agent platforms that don’t speak MCP. Bearer auth, JSON in, JSON out—same data, same identity resolution, same response shapes.
Learn morePush instead of pull: a signed POST to your endpoint when an event fires or a contact or company changes. Filters, retries, and delivery logs included.
Learn moreSign up, connect one CRM or drop the events snippet, and point your MCP client at mcp.pathbound.ai/mcp.